Fios supplies a Wireless Router (Actiontec, Dlink etc) as part of its Fios Internet service package. Existing Fios TV customers will use the router provided with their TV service. A router enables you to connect multiple computers to the internet at the same time.

 

The Fios Router (One supplied by Fios Internet) contains special diagnostic software that can help support remotely trouble-shoot and correct problems should you experience trouble with your Internet Service.

 

 

In addition, new equipment will be installed at most homes for the Verizon FiOS network. An Optical Network Terminal (ONT) will be installed on the outside of your home or inside your apartment, if one doesn�t already exist. The ONT is typically installed near where your current Network Interface Device is mounted. The ONT power supply will need to be plugged into an indoors electrical outlet, so please ensure that an outlet is located within 150 feet of where the ONT will be installed. A Battery Backup Unit will also be installed inside your home or garage, and it should be located no more than 50 feet from the ONT.

 

Note: In some apartments or condominiums, the ONT and Battery Backup Unit will be installed in a central location within your building, not inside your home.